Chatbase

Build custom AI chatbots trained on your data. Embed them on your site to automate support, answer FAQs, and engage users 24/7.

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Frequently asked questions

These are the questions we get asked the most about us.

What is It?

Chatbase  is a platform that enables businesses to build and deploy AI-driven chatbots  trained on their specific data. These chatbots can handle customer support  queries, provide instant responses, and perform actions within integrated  systems, enhancing customer engagement and operational efficiency.

Key Features

Custom AI  Training: Train chatbots on your unique business  data for accurate and relevant responses.    ​

Multi-Channel Deployment: Deploy  chatbots across various platforms, including websites, WhatsApp, Facebook  Messenger, Instagram, Slack, Squarespace, Wix, Framer, and WordPress.    ​

Integration Capabilities: Connect  chatbots to systems like CRMs, order management tools, and more to access  real-time data and perform actions.    

Advanced Analytics: Gain insights  into chatbot performance and customer interactions to optimize engagement  strategies.    ​

No-Code Interface: Build and  customize chatbots without coding knowledge using an intuitive visual  interface.

Who Can Use It?

Businesses: To automate customer support and enhance engagement.    ​

E-commerce Platforms: For handling  customer inquiries and order tracking.    ​

Educational Institutions: To provide  information and support to students and staff.    ​

Healthcare Providers: For patient  support and information dissemination.

Best Use Cases

Customer  Support Automation: Providing instant responses to  common customer inquiries.

Lead Generation: Engaging website  visitors and collecting potential customer information.

Order Management: Assisting  customers with order tracking and updates.

Appointment Scheduling: Facilitating  booking and scheduling processes.

Step-by-Step Guide
Pricing & Plans

Chatbase  offers various pricing plans to accommodate different business needs. For  detailed information on pricing and plans, please visit their official  Pricing Page.

Comparison with Competitors

Chatbase  stands out with its ability to train chatbots on custom business data,  ensuring more accurate and relevant responses. Its multi-channel deployment  and integration capabilities provide flexibility and seamless operation  across various platforms.

Pros

Customizable  AI training on specific business data.

Multi-channel  deployment capabilities.

No-code  interface suitable for non-technical users.

Cons

Advanced  customization may require technical expertise.

Pricing  details are not publicly disclosed.

Final Thoughts

Chatbase  offers a robust solution for businesses seeking to enhance customer  engagement through AI-powered chatbots. Its focus on custom data training,  multi-channel support, and seamless integrations makes it a valuable tool for  automating customer interactions and improving support services.

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