ChatIQ

ChatIQ is a conversational AI tool that enhances customer support and sales through smart chat automation, real-time insights, and CRM integrations.

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Frequently asked questions

These are the questions we get asked the most about us.

What is It?

ChatIQ  is an AI-powered customer support and engagement platform that helps businesses deliver real-time,  personalized conversations using advanced chatbots  and AI assistants. Built for customer service, sales, and lead qualification,  ChatIQ enables companies to automate chat flows, integrate with CRMs, and  provide 24/7 support across web, WhatsApp, and social channels—without sacrificing the human touch.

Key Features

AI Chatbot Builder: Easily create  intelligent, conversational bots using a no-code interface.

Omnichannel Messaging: Support users  on website chat, WhatsApp, Messenger, and more.

Live  Chat Handoff: Seamlessly switch from bot to human  support in real-time.

CRM & Tool Integration: Connect with HubSpot, Salesforce, Zapier, and more.

Conversational Analytics: Track chat  performance, customer satisfaction, and lead conversion.

Multi-Language Support: Communicate  globally with auto-translation and localization.

Who Can Use It?

SaaS  companies

E-commerce businesses

Customer support teams

Sales and  marketing teams

Coaches and consultants

Startups and B2B companies

Agencies handling client support or leads

Best Use Cases

24/7 Customer Support: Answer FAQs,  process tickets, and reduce support load.

Lead  Qualification: Engage website visitors and qualify  leads with automated workflows.

Sales Funnel  Automation: Drive conversions by guiding users  through decision-making.

E-commerce Assistance: Help customers find products, track orders, or get  recommendations.

Onboarding & Retention: Guide users post-signup with interactive chat flows.

Step-by-Step Guide
Pricing & Plans

Free Plan: Basic chatbot, limited  conversations/month, 1 channel.

Starter Plan: ~$29/month – 1,000+ conversations, CRM integration, WhatsApp  support.

Pro Plan:  ~$79/month – Multi-channel support, advanced analytics, priority support.

Enterprise Plan: Custom pricing –  Team collaboration, API access, dedicated account manager.

Comparison with Competitors

ChatIQ  offers a balance of AI automation and human support, making it ideal for small to mid-sized teams. Unlike Intercom  or Drift, it's affordable and beginner-friendly while still offering multi-channel  messaging and smart integrations. It blends  automation, personalization, and support tools in a single dashboard.

Pros

Easy to set up and use

AI + human chat hybrid

WhatsApp and Messenger integration

Great for lead gen and support automation

Works well for both sales and service

Cons

Limited features on the free plan

Still growing its third-party app ecosystem

May need tweaking for complex workflows

Final Thoughts

ChatIQ  is a powerful and accessible AI chatbot platform designed to help businesses engage, support, and convert  customers more effectively. Whether you're a startup looking to automate FAQs or a sales team  wanting to qualify leads 24/7, ChatIQ delivers a smooth, multi-channel experience with  real-time insights. If you're ready to scale customer conversations with AI—ChatIQ is a smart, scalable solution.

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