Eesel

Eesel AI is enterprise‑ready AI assistant that connects with tools like Slack, Teams, help desks and knowledge sources to deliver instant, secure Q&A support.

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Frequently asked questions

These are the questions we get asked the most about us.

What is It?

Eesel  is an AI-powered internal search and knowledge assistant for teams. It helps  employees instantly find and retrieve documents, chats, wikis, and other  knowledge spread across tools like Google Drive, Slack, Notion, Confluence,  and more. Instead of manually searching or asking teammates, users can simply  chat with Eesel’s AI and get accurate answers backed by real company  documents. It acts like a private ChatGPT trained on your organization’s  knowledge base.

Key Features

AI Chat Interface: Ask questions in  natural language and get instant answers with references.

Multi-Tool Integration: Connects  with Google Drive, Notion, Slack, Confluence, and more.

Auto Knowledge Syncing: Eesel  automatically indexes and updates your knowledge base across tools.

Source Citations: Every AI answer  comes with clickable references to original docs.

User  Access Control: Honors existing permissions to  ensure secure data access.

Slack App Integration: Use Eesel directly inside Slack for instant team support.

Self-Hosted Option: Available for  teams that require more data privacy.

Analytics  Dashboard: Track popular queries, usage patterns,  and content gaps.

Who Can Use It?

Startups & Tech Teams

Support & Customer Success Teams

Product  Managers

HR & Ops Teams

Marketing Teams

Remote & Distributed Teams

Knowledge Managers

Enterprises managing large document ecosystems

Best Use Cases

Internal Knowledge Search: Instantly  find policies, SOPs, meeting notes, or product docs.

Onboarding New Hires: Let new  employees ask Eesel instead of pinging coworkers.

Customer  Support Enablement: Help agents find the right  answers quickly without switching tabs.

Slack-Based  AI Help Desk: Use Eesel in Slack to create a smart  internal help bot.

Cross-Tool Search: Unified search across Notion, Google Docs, and Slack without  duplication.

Step-by-Step Guide
Pricing & Plans

Free Plan: Connect 1 source, up to  20 users, limited chat history

Pro Plan: $99/month – Unlimited users, more integrations, priority  support

Enterprise Plan:  Custom pricing – SSO, self-hosting, custom SLAs, enhanced privacy

Free Trial: Available on Pro Plan  (no credit card required) - Slack App: Included at all plan levels

Comparison with Competitors

Eesel  is faster to set up than Glean  or Guru, with a more  conversational interface. Unlike Slite, which requires manual doc creation, Eesel works with your existing tools. Compared to Dashworks, Eesel supports a self-hosted option, which is ideal  for privacy-focused companies. While not as full-featured as Glean in  enterprise security, it offers exceptional value for startups and small  teams.

Pros

ChatGPT-like answers from company documents

Easy setup and integrations

Slack-native experience

Affordable and privacy-aware (self-hosting)

Saves time across support, HR, and ops

Cons

Limited design or customization of answers

Free plan capped at 1 data source

Not built for public-facing knowledge bases

Final Thoughts

Eesel  is a powerful AI knowledge assistant built for modern teams that struggle  with scattered information. Whether you're onboarding new team members or  answering recurring internal queries, Eesel delivers quick, reliable answers  right where your team works. It’s ideal for startups,  remote teams, and growing companies looking to  streamline internal support and documentation access. If you're tired of digging through Notion and Drive, Eesel is a  game-changer.

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