Fluid AI

Fluid AI is an enterprise-grade AI platform that automates workflows, enhances decision-making & provides intelligent support across text & voice channels.

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Fluid AI

Fluid AI

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What is It?

Fluid AI is a robust conversational AI and virtual  assistant platform designed for businesses to automate  customer interactions across voice, chat, and digital touchpoints. It enables  enterprises to build AI-powered chatbots, voicebots, and digital humans  that simulate real human conversations. With advanced NLP, speech synthesis,  and emotion detection, Fluid AI enhances customer service, sales, banking,  and marketing operations across industries.

Key Features

AI Chatbots & Voicebots: Deploy smart  conversational agents on websites, apps, kiosks, IVRs, and more.

Digital  Human Avatars: Use 3D human-like AI avatars to deliver  lifelike visual experiences.

Omnichannel  Deployment: Works across web, WhatsApp, mobile apps, IVR,  kiosks, and smart devices.

Speech  Recognition & Text-to-Speech: Natural conversations  through voice AI.

Multilingual  Support: Converse in over 50 languages for global reach.

Emotion-Aware  Responses: Detect user tone and sentiment to adapt replies.

AI  for Banking & Insurance: Prebuilt solutions tailored for  finance, telecom, and enterprise CX.

Analytics  & Insights: Track conversations, conversion metrics, and  performance dashboards.

Who Can Use It?

Banks & Financial Institutions

Insurance Companies

Retail Chains & eCommerce Brands

Telecom Providers

Government & Public Services

Enterprises & BPOs

Healthcare & Hospitality Providers

Marketing & Experience Agencies

Best Use Cases

AI Banking Assistants for customer onboarding, KYC, and account  queries

Retail  chatbots for product recommendations and order support

Voicebot  for call center automation and inbound call handling

Digital  human at kiosks for customer assistance in airports, malls, and branches

WhatsApp  bot for insurance claim submissions and renewals

Step-by-Step Guide
1
Visit fluid.ai: Book a demo or contact their team.
2
Define Your Use Case: Choose from banking, support, sales, etc.
3
Build Conversation Flow: Use the visual builder or opt for prebuilt templates.
4
Train the AI: Add intents, responses, APIs, and business logic.
5
Integrate Channels: Deploy bots on WhatsApp, websites, apps, or voice IVRs.
6
Go Live: Launch your assistant and begin real-time user interactions.
7
Monitor & Improve: Track performance and train AI for better accuracy.
8
Pricing & Plans

Fluid AI offers custom pricing based on:
 • Use case and industry
 • Number of channels (chat, voice, kiosk, etc.)
 • Volume of interactions
 • Features like avatars, multilingual, and API integration
 
 Demo  and consultation required via fluid.ai to get a tailored  quote.

Comparision with Competitors

Vs. Yellow.ai: Fluid AI offers stronger visual avatar  integration (digital humans).

Vs.  Haptik: Haptik is more focused on chat; Fluid AI offers full  voice + visual AI.

Vs.  Kore.ai: Kore is more enterprise-heavy; Fluid is more  flexible across industries.

Vs.  Tars: Tars is simpler; Fluid offers deep AI and omnichannel  support.

Vs.  Verloop.io: Verloop is support-centric; Fluid includes  kiosk/voicebot features.

Pros

Strong AI voice and avatar technology

Ideal for banking and high-touch industries

Works across platforms including kiosks

Multilingual and emotion-aware

Secure and scalable for enterprise use

Cons

No self-serve free plan

Pricing only available upon request

Setup may require onboarding assistance

Best suited for medium to large enterprises

Final Thoughts

Fluid AI is a future-forward conversational AI platform  that blends voice,  visual, and language intelligence to create truly immersive  customer experiences. With capabilities spanning from kiosks to WhatsApp to  digital humans, it’s a perfect solution for banks, insurers, and brands  aiming to elevate customer interaction. For enterprise-grade automation with  a human touch—Fluid AI delivers innovation at scale.

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