Maverick

Maverick is AI platform that boosts e-commerce email marketing by creating personalize videos, increasing engagement, conversions, customer loyalty efficiently.

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Frequently asked questions

These are the questions we get asked the most about us.

What is It?

Maverick is an AI-powered video personalization platform that allows e-commerce brands to create and send  automated, personalized videos at scale to customers. Whether it’s for welcoming new shoppers,  thanking them after a purchase, or re-engaging them with special offers,  Maverick enables brands to deliver customized video messages using deepfake-style AI voice and video—all  without recording individual videos. It’s built specifically to increase customer retention, engagement, and loyalty through a personal touch.

Key Features

AI-Personalized Videos: Create once,  personalize endlessly with customer names and details.

Video Templates: Ready-made flows  for welcome, thank you, win-back, and upsell campaigns.

E-commerce Platform Integration:  Seamlessly connects with Shopify, WooCommerce, Klaviyo, and more.

Email & SMS Delivery: Send  videos directly via your marketing channels.

Analytics  Dashboard: Track open rates, video views, and  conversion metrics.

Brand Customization: Add logos, colors, and branded video frames.

Scalable Automation: Deliver  thousands of unique videos without lifting a finger.

Use Customer Data: Pull dynamic  details (like name or order ID) to personalize videos.

Who Can Use It?

E-commerce Store Owners

Shopify Brands

DTC (Direct-to-Consumer) Startups  

Customer Retention Teams

Email & SMS Marketers

Marketing Agencies

Small Businesses Selling Online

Best Use Cases

Personalized Thank You Videos After Purchase.

Welcome Videos for New  Subscribers or Customers.

Win-Back Campaigns for Inactive Shoppers.

Post-Purchase Upsell or Review Requests.

VIP Loyalty  & Birthday Messages.

Step-by-Step Guide
Pricing & Plans

Custom Pricing Only (based on usage  volume and features) 

✔  Includes onboarding & support 

✔ Typically for scaling e-commerce brands

Free Demo: Available upon request

Free Trial: Not publicly listed but  can be arranged during onboarding

Comparison with Competitors

Versus Bonjoro: Maverick is fully automated, Bonjoro is manual.

Versus  Vidyard: Vidyard is B2B-focused, Maverick is built for e-commerce.

Versus SendSpark: Maverick uses deep personalization, SendSpark uses overlays.

Versus Hyperise: Maverick offers real voice cloning, Hyperise offers dynamic  personalization layers.

Versus Loom: Loom is for manual video messaging, Maverick  automates at scale.

Pros

Saves hours of manual video recording

Truly personalized at scale

Increases open and engagement rates

Easy to set up with e-commerce tools

Feels personal and builds trust

Cons

Pricing not public (may be premium for small stores)

Limited to e-commerce use cases

Requires a one-time video recording and AI training

Less useful for industries outside online retail

Final Thoughts

Maverick is the future of customer communication for e-commerce brands  that want to stand out. With personalized videos that feel real, human, and  direct—yet generated automatically at scale—it’s the perfect tool for  building loyalty and increasing lifetime value. If you’re running a Shopify  or DTC store, Maverick will help you convert one-time  buyers into lifelong fans through the power of AI  video personalization.

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