Missive is a collaborative email and chat app that unifies team communication, task management, and shared inboxes to streamline workflows and productivity.
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Missive is a collaborative email and communication platform designed to enhance team productivity by integrating emails, chats, and tasks into a unified workspace. It enables teams to manage shared inboxes, collaborate on emails in real-time, and streamline workflows through automation and integrations.
Shared Inboxes: Manage team emails collectively, ensuring transparency and accountability.
Real-Time Collaboration: Discuss emails internally with team members using chat threads attached to each email.
Task Management: Assign tasks, set due dates, and track progress directly within the platform.
Rules and Automations: Automate repetitive tasks and workflows to increase efficiency.
Integrations: Connect with over 25 applications, including Gmail, Outlook, Slack, and Zapier, to enhance functionality.
Customer Support Teams: Manage support emails collaboratively, ensuring timely responses.
Sales Teams: Coordinate outreach efforts and maintain clear communication records.
Marketing Teams: Collaborate on campaigns and manage external communications effectively.
Small to Medium-Sized Businesses (SMBs): Streamline internal and external communications within a single platform.
Remote Teams: Enhance collaboration and maintain organized communication across distributed team members.
Shared Inbox Management: Teams can collectively manage emails like support@company.com, ensuring no message is overlooked.
Internal Collaboration on Emails: Discuss client communications internally before responding, ensuring accurate and unified replies.
Task Tracking from Emails: Convert emails into tasks, assign them to team members, and monitor progress within the same platform.
Automated Email Routing: Set up rules to direct emails to appropriate team members based on predefined criteria.
Integrating Communication Channels: Combine emails, SMS, and social media messages into a unified inbox for streamlined management.
Starter Plan: $14 per user/month (billed yearly). Includes email, SMS, social accounts, team spaces, and inboxes.
Productive Plan: $24 per user/month (billed yearly). Adds up to 50 users, integrations with external tools, rules & automations, basic analytics & reporting, and API access.
Business Plan: $36 per user/month (billed yearly). Offers everything in Productive plus SAML and SSO, IP restriction, advanced analytics & reporting, and personalized team onboarding.
Missive stands out by combining email, chat, and task management into a single platform, fostering seamless collaboration. While tools like Front and Help Scout focus primarily on shared inboxes for customer support, Missive offers broader applications across various team functions. Superhuman emphasizes individual productivity, whereas Missive enhances both individual and team workflows through its collaborative features.
Unified Communication: Combines emails, chats, and tasks, reducing the need to switch between multiple applications.
Real-Time Collaboration: Enables teams to discuss and manage emails collectively, improving response accuracy and efficiency.
Intuitive UI: Clean and easy-to-navigate interface that shortens the learning curve.
Cross-Channel Communication: Manages emails, SMS, social media messages, and more from a single dashboard.
Robust Integrations: Works seamlessly with productivity tools like Slack, Trello, Asana, and CRMs.
Granular Permissions: Fine-tuned user roles and access control for secure team collaboration.
Premium Pricing for Small Teams: Costs may add up for startups or small teams on a tight budget.
No Built-In Ticketing System: Unlike tools like Zendesk or Help Scout, Missive lacks native support ticket features.
Mobile App Limitations: Some advanced features work best on desktop.
Missive is a powerful, all-in-one communication and collaboration platform built for modern teams. Its real-time collaboration on emails, integrated task management, and automation features make it especially ideal for customer service, sales, and operations teams. If you're tired of endless CCs, forwards, and scattered tools, Missive brings it all together—efficiently and elegantly. For teams who live in their inbox, Missive transforms email from a burden into a productivity powerhouse.
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