Vidyard

Vidyard: An AI-enhanced video platform for creating, hosting, sharing personalized, trackable videos—fueling engagement, leads, and sales growth with analytics.

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Frequently asked questions

These are the questions we get asked the most about us.

What is It?

Vidyard is a leading video communication and marketing platform designed for businesses to create, share, and track video  content. It's widely used by sales and marketing teams to record personalized videos, improve  customer engagement, and track viewer analytics. Vidyard is tailored for  virtual sales, enabling reps to build trust, explain complex products, and  follow up more effectively with prospects—all through video.

Key Features

Video Recording & Screen Capture: Record your screen, webcam, or both directly from your  browser.

Personalized Video for Sales: Send 1:1 video messages to prospects or clients for outreach,  demos, or support.

Video Hosting & Sharing: Host unlimited videos and share via email, social, or embed  on your website.

Analytics & Engagement Tracking: Track who watched your video, how long, and what they  clicked.

CRM & Email Integration: Seamlessly works with HubSpot, Salesforce, Gmail, Outlook,  LinkedIn, and more.

Video Hubs & Playlists: Create branded video libraries and resource hubs.

Calls-to-Action (CTAs): Add buttons, forms, and links directly within videos.

Who Can Use It?

Sales Representatives

SDRs & Account Executives

Marketing Teams

Customer Success Managers

Recruiters & HR Professionals

Founders & Startups

Enterprise Communication Teams

Best Use Cases

Sales Prospecting:  Send personalized intro videos to break through inbox noise.

Demo Follow-ups:  Summarize key takeaways and next steps with a custom video.

Email Campaign Enhancements: Embed videos in email marketing for higher open and  engagement rates.

Customer Onboarding: Welcome new users with a branded video walkthrough.

Internal Comms:  Share updates and announcements via video instead of text emails.

Step-by-Step Guide
Pricing & Plans

Free Plan:

Limited number of videos per month

Video editing tools

Video sharing options

Stock AI Avatars

Pro – $29/month:

Video personalization tools

CTA buttons

Enhanced analytics

Business (Team & Enterprise) – Custom Pricing:

CRM integration

Video hubs and advanced branding

Team performance tracking

Admin controls and security features

Comparison with Competitors

Compared to Loom,  Vidyard is more focused on sales and marketing rather than just screen recording. Unlike Wistia, it’s optimized for outbound  video selling. Dubb and  Hippo Video are more  all-in-one tools, but Vidyard shines in ease of  use, CRM integrations, and video engagement tracking.

Pros

Easy-to-use Chrome extension

Strong focus on sales outreach

Integrates with most major CRMs and tools

Unlimited video storage (even in free plan)

Cons

Some premium features locked behind paywall

UI can feel basic for content marketers

Video editing is limited compared to other platforms

Final Thoughts

Vidyard is a top-tier solution for virtual  sales and video-based customer engagement. It empowers sales teams to  communicate with prospects in a personal, human,  and effective way—boosting email open rates, call  conversions, and client trust. Ideal for B2B  sales, marketing, and CS teams who want to move  beyond text and connect visually.

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